XF 2.0 Email Notification Problems

[Shane Greer]

Just wondering what folks set ups for email notification are like.

I'm getting errors and folk are not receiving notifications.



Any ideas on this one?

Thanks in advance.

Shane

 

[Ozzy47]

What is the full error including the stack trace?

 

[Shane Greer]

Server error log

• ErrorException: Cannot send welcome message as there are no valid participants to send the message from.
• src/XF/Error.php:75
• Generated by: Bootie
• Apr 2, 2018 at 10:14 AM

Stack trace
#0 src/XF.php(162): XF\Error->logError('Cannot send wel...', false)
#1 src/XF/Service/User/Welcome.php(119): XF::logError('Cannot send wel...')
#2 src/XF/Service/User/Welcome.php(58): XF\Service\User\Welcome->sendMessage()
#3 src/XF/ApprovalQueue/User.php(68): XF\Service\User\Welcome->send()
#4 [internal function]: XF\ApprovalQueue\User->actionApprove(Object(XF\Entity\User))
#5 src/XF/ApprovalQueue/AbstractHandler.php(115): call_user_func_array(Array, Array)
#6 src/XF/Pub/Controller/ApprovalQueue.php(61): XF\ApprovalQueue\AbstractHandler->performAction('approve', Object(XF\Entity\User))
#7 src/XF/Mvc/Dispatcher.php(249): XF\Pub\Controller\ApprovalQueue->actionProcess(Object(XF\Mvc\ParameterBag))
#8 src/XF/Mvc/Dispatcher.php(89): XF\Mvc\Dispatcher->dispatchClass('XF:ApprovalQueu...', 'process', 'json', Object(XF\Mvc\ParameterBag), '', Object(XF\Pub\Controller\ApprovalQueue), NULL)
#9 src/XF/Mvc/Dispatcher.php(41): XF\Mvc\Dispatcher->dispatchLoop(Object(XF\Mvc\RouteMatch))
#10 src/XF/App.php(1891): XF\Mvc\Dispatcher->run()
#11 src/XF.php(328): XF\App->run()
#12 index.php(13): XF::runApp('XF\\Pub\\App')
#13 {main}
Request state
array(4) {
["url"] => string(35) "/thefgmforum/approval-queue/process"
["referrer"] => string(56) "http://www.thefewgoodmen.com/thefgmforum/approval-queue/"
["_GET"] => array(0) {
}
["_POST"] => array(6) {
["queue"] => array(1) {
["user"] => array(3) {
[3406] => string(7) "approve"
[3407] => string(7) "approve"
[3408] => string(7) "approve"
}
}
["notify"] => array(1) {
["user"] => array(3) {
[3406] => string(1) "1"
[3407] => string(1) "1"
[3408] => string(1) "1"
}
}
["_xfToken"] => string(8) "********"
["_xfRequestUri"] => string(28) "/thefgmforum/approval-queue/"
["_xfWithData"] => string(1) "1"
["_xfResponseType"] => string(4) "json"
}
}

 

[Shane Greer]

 

[Shane Greer]

I'd be quite happy to run it through my gmail address.

 

[Martok]

Assuming it's the New User Welcome you are having problems with, it's not these options that control that. Do an ACP search for "New user welcome" and you will find where to set the sending email address (if it's a welcome email) and/or the sending participants (if a welcome conversation). I suspect that there's an issue with one of these.

 

[Shane Greer]

No its not that... no users on my forum are receiving any kind of notifications at all.

 

[Ozzy47]

Can you verify your members have a email address set?

 

[Shane Greer]

They do. Whats the default for the board... Ive been trying that many different configs getting back to default would be a start.

 

[Ozzy47]

Have a read through the email troubleshooting guide, most issues can be solved there.

 

[Emre]

@Shane Greer , Have you tried SMTP?

 

[Shane Greer]

Think that worked thanks.