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XF 1.1 Email confirmation was not sent after registration.

Discussion in 'Troubleshooting and Problems' started by WhiteHat, May 23, 2013.

  1. WhiteHat

    WhiteHat Member

    When I check if the email was sent to the user from admin panel - it is working, settings are marked as Default.

    When I'm trying to recover the password - emails are not sent to users.

    There are no messages in Sent or Spam folder, I've checked it all.

    Screens:

    addons.JPG
    emailoptions.JPG

    Please help!
     
  2. WhiteHat

    WhiteHat Member

    Some logs:

    3 - email_1@domain1.com R=lookupemail_1 T=remote_smtp: SMTP error from remote mail server after RCPT TO:<email_1@domain1.com>: email_1 domain1.com [184.107.186.158]: 550-Verification failed for <w149@server.333email_1.com>\n550-The mail server could not deliver mail to w149@server.333email_1.com. The account or domain may not exist, they may be blacklisted, or missing the proper dns entries.\n550 Sender verify failed

    1 - email_3@gmail.com R=lookupemail_1 T=remote_smtp: SMTP error from remote mail server after RCPT TO:<email_3@gmail.com>: email_1 gmail-smtp-in.l.google.com [74.125.130.27]: 550-5.1.1 The email account that you tried to reach does not exist. Please try\n550-5.1.1 double-checking the recipient's email address for typos or\n550-5.1.1 unnecessary spaces. Learn more at\n550 5.1.1 http://support.google.com/mail/bin/answer.py?answer=6596 a29si6727400yhd.55 - gsmtp

    1 - email_3@gmail.com R=lookupemail_1 T=remote_smtp: SMTP error from remote mail server after RCPT TO:<email_3@gmail.com>: email_1 gmail-smtp-in.l.google.com [74.125.130.27]: 550-5.1.1 The email account that you tried to reach does not exist. Please try\n550-5.1.1

    double-checking the recipient's email address for typos or\n550-5.1.1 unnecessary spaces. Learn more at\n550 5.1.1 http://support.google.com/mail/bin/answer.py?answer=6596 d10si17894333yhd.42 - gsmtp
    1 - email_3@gmail.com R=lookupemail_1 T=remote_smtp: SMTP error from remote mail server after RCPT TO:<email_3@gmail.com>: email_1 gmail-smtp-in.l.google.com [74.125.130.27]: 550-5.1.1 The email account that you tried to reach does not exist. Please try\n550-5.1.1 double-checking the recipient's email address for typos or\n550-5.1.1 unnecessary spaces. Learn more at\n550 5.1.1 http://support.google.com/mail/bin/answer.py?answer=6596 l64si6618360yhg.7 - gsmtp

    2 - email_2@gmx.com R=lookupemail_1 T=remote_smtp: SMTP error from remote mail server after initial connection: email_1 mx00.gmx.com [74.208.5.4]: 554-gmx.net (mxgmxus002) Nemesis ESMTP Service not available\n554-No SMTP service\n554 invalid DNS PTR resource record
    1 - email_2@gmx.com R=lookupemail_1 T=remote_smtp: SMTP error from remote mail server after initial connection: email_1 mx00.gmx.com [74.208.5.4]: 554-gmx.net (mxgmxus004) Nemesis ESMTP Service not available\n554-No SMTP service\n554 invalid DNS PTR resource record
    2 - email_2@gmx.com R=lookupemail_1 T=remote_smtp: SMTP error from remote mail server after initial connection: email_1 mx01.gmx.com [74.208.5.27]: 554-gmx.net (mxgmxus001) Nemesis ESMTP Service not available\n554-No SMTP service\n554 invalid DNS PTR resource record
    1 - reports@domain1.com R=lookupemail_1 T=remote_smtp: SMTP error from remote mail server after RCPT TO:<reports@domain1.com>: email_1 domain1.com [184.107.186.158]: 550-Verification failed for <w149@server.333email_1.com>\n550-The mail server could not deliver mail to w149@server.333email_1.com. The account or domain may not exist, they may be blacklisted, or missing the proper dns entries.\n550 Sender verify failed
     
  3. Jake Bunce

    Jake Bunce XenForo Moderator Staff Member

    Are you using the default mail server or SMTP?

    Admin CP -> Home -> Options -> Email Options -> Email Transport Method
     
  4. WhiteHat

    WhiteHat Member

    Default mail server.
     
  5. WhiteHat

    WhiteHat Member

    Problem is solved with SMTP + google.com/a

    Thx for support Jake!
     
    Jake Bunce likes this.

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