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XF 1.3 Email confirmation is broken.

Discussion in 'Troubleshooting and Problems' started by baconrehab, May 13, 2014.

  1. baconrehab

    baconrehab New Member

    It used to work before I installed XenPorta. So, that might have something to do with it.

    Zend_Mail_Protocol_Exception: ... temporary failure - library/Zend/Mail/Protocol/Abstract.php:431
    Generated By: Unknown Account, Yesterday at 10:10 PM
    Stack Trace
    #0 /var/www/html/forums/library/Zend/Mail/Protocol/Smtp/Auth/Login.php(95): Zend_Mail_Protocol_Abstract->_expect(235)
    #1 /var/www/html/forums/library/Zend/Mail/Protocol/Smtp.php(217): Zend_Mail_Protocol_Smtp_Auth_Login->auth()
    #2 /var/www/html/forums/library/Zend/Mail/Transport/Smtp.php(200): Zend_Mail_Protocol_Smtp->helo('localhost')
    #3 /var/www/html/forums/library/Zend/Mail/Transport/Abstract.php(348): Zend_Mail_Transport_Smtp->_sendMail()
    #4 /var/www/html/forums/library/Zend/Mail.php(1194): Zend_Mail_Transport_Abstract->send(Object(Zend_Mail))
    #5 /var/www/html/forums/library/XenForo/Model/MailQueue.php(62): Zend_Mail->send(Object(Zend_Mail_Transport_Smtp))
    #6 /var/www/html/forums/library/XenForo/Deferred/MailQueue.php(10): XenForo_Model_MailQueue->runMailQueue(7.9999990463257)
    #7 /var/www/html/forums/library/XenForo/Model/Deferred.php(256): XenForo_Deferred_MailQueue->execute(Array, Array, 7.9999990463257, '')
    #8 /var/www/html/forums/library/XenForo/Model/Deferred.php(390): XenForo_Model_Deferred->runDeferred(Array, 7.9999990463257, '', false)
    #9 /var/www/html/forums/library/XenForo/Model/Deferred.php(335): XenForo_Model_Deferred->_runInternal(Array, NULL, '', false)
    #10 /var/www/html/forums/deferred.php(23): XenForo_Model_Deferred->run(false)
    #11 {main}
    Request State
    array(3) {
    ["url"] => string(40) "http://ownagepvp.com/forums/deferred.php"
    ["_GET"] => array(0) {
    }
    ["_POST"] => array(4) {
    ["_xfRequestUri"] => string(77) "/forums/index.php?threads/x_epic_ninjaz_x-hacking-also-snapbattmatt-maybe.24/"
    ["_xfNoRedirect"] => string(1) "1"
    ["_xfToken"] => string(8) "********"
    ["_xfResponseType"] => string(4) "json"
    }
    }
     
  2. Tracy Perry

    Tracy Perry Well-Known Member

    Using PHP mail functions or SMTP? If SMTP it could be a communications or authentication error.
     
  3. baconrehab

    baconrehab New Member

    The problem is, in the email it gives me:http://ownagepvp.com/portal/index.php?account-confirmation/18/email&c=gfHWW0lMD81rM9sG
    If I used the link: http://ownagepvp.com/forums/index.php?account-confirmation/18/email&c=gfHWW0lMD81rM9sG
    it works. For some reason, /portal/ doesn't exist. Right now I have a file called index.php in my www folder that says http-equiv="refresh" content="0; url=http://ownagepvp.com/forums/index.php?portal/" /> to make ownagepvp.com redirect to the forum. Without that redirect, ownagepvp.com gives me the blank apache website page.

    Do you know how to make it so ownagepvp.com gives me the /portal/ ? I thing that might fix it, because right now /portal/ doesn't even exist.
     
  4. Tracy Perry

    Tracy Perry Well-Known Member

    I haven't used XenPorta in ages, but have you set the route prefixes up correctly?
     
  5. baconrehab

    baconrehab New Member

    Where can I find that?
     
  6. Brogan

    Brogan XenForo Moderator Staff Member

    You will need to ask in the add-on thread.

    We can't support third party add-ons as we are not familiar with them.
     
  7. baconrehab

    baconrehab New Member

  8. Tracy Perry

    Tracy Perry Well-Known Member

    What @Brogan is saying is you need to post here to get the support for the specific add-on. Since it is an add-on, there is an associated discussion area for help for it - this is for general XenForo specific support.
    I know that the resolution is in that discussion area.
     
    Amaury likes this.
  9. Mike

    Mike XenForo Developer Staff Member

    The error message is "temporary failure", which indicates that your SMTP had temporary problems. It should clear itself up, but that is caused by the SMTP server you're using and you'd need to contact them for guidance.
     

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