Closed Email bounces for a user pending email validation aren't processed

Jake B.

Jake B.

Well-known member
Licensed customer
Affected version
2.3.X
If a user registers with an invalid email address the automatic bounce handler will never process their email if it bounces. Not sure if this behavior is desired, but if their validation email bounces I can't see any reason against marking their account as bounced and forcing them to change their email rather than allowing them to keep requesting it be resent without realizing their email address was entered incorrectly
 
I think it's basically the same as this bug:

mjda

Closed Thread 'Email From Edit Not Able to Bounce'

I'm not sure if this is as-designed, but it certainly seems like a bug to me. If a user changes their email address and the confirmation email bounces, their account is not placed in the bounced state. Instead, they're left in the awaiting email confirmation (from edit) state.

The bounces are being logged in the bounce log, as a hard bounce, but the state is not being changed to email bounced.

So, currently, this user can keep on requesting the confirmation email be resent over and over again and XF will just keep sending them, despite the fact that they'll never get there.

These are...
 
mjda said:
I think it's basically the same as this bug:

mjda

Closed Thread 'Email From Edit Not Able to Bounce'

I'm not sure if this is as-designed, but it certainly seems like a bug to me. If a user changes their email address and the confirmation email bounces, their account is not placed in the bounced state. Instead, they're left in the awaiting email confirmation (from edit) state.

The bounces are being logged in the bounce log, as a hard bounce, but the state is not being changed to email bounced.

So, currently, this user can keep on requesting the confirmation email be resent over and over again and XF will just keep sending them, despite the fact that they'll never get there.

These are...
Click to expand...

Yeah, looks like it. Unfortunate they don't seem to think it's an issue, even if someone can "trivially" set their status back to "email_change" and be able to receive emails it will at least give them a notice that they are not able to receive an email for some reason so they don't keep trying to resend the verification email
 
Automated triage: Design issue

Thank you for reporting this issue. Automatic bounce handling only changes accounts that are already fully active. Accounts still waiting for email confirmation keep that state; the bounce is still logged. This has been raised before and is treated as a design matter, not a defect.

This is an automated assessment. A member of staff may review and update it.
 
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