XF 2.2 E-mail confuguration is good, but sending mail is a problem

[Abraham54]

Although e-mail is correct configured (my host has confirmed this), sending e-mail is a no go.
If I sent a contact e-mail to my own adress, then I get this error:

Swift_TransportException: Email to info@infomail-star-riders.be from abraham54@xxxxxxxx.nl failed: Connection could not be established with host mail.zxcs.nl :stream_socket_client(): Unable to connect to ssl://mail.zxcs.nl:465 (Connection timed out) src/vendor/swiftmailer/swiftmailer/lib/classes/Swift/Transport/StreamBuffer.php:261

#0 [internal function]: Swift_Transport_StreamBuffer->{closure}(2, 'stream_socket_c...', '/customers/3/b/...', 264)
#1 src/vendor/swiftmailer/swiftmailer/lib/classes/Swift/Transport/StreamBuffer.php(264): stream_socket_client('ssl://mail.zxcs...', 0, '', 30, 4, Resource id #148)
#2 src/vendor/swiftmailer/swiftmailer/lib/classes/Swift/Transport/StreamBuffer.php(58): Swift_Transport_StreamBuffer->establishSocketConnection()
#3 src/vendor/swiftmailer/swiftmailer/lib/classes/Swift/Transport/AbstractSmtpTransport.php(143): Swift_Transport_StreamBuffer->initialize(Array)
#4 src/XF/Mail/Mailer.php(294): Swift_Transport_AbstractSmtpTransport->start()
#5 src/XF/Mail/Mail.php(459): XF\Mail\Mailer->send(Object(Swift_Message), Object(XF\Mail\SmtpTransport), NULL, true)
#6 src/XF/Service/Contact.php(198): XF\Mail\Mail->send()
#7 src/XF/Pub/Controller/Misc.php(166): XF\Service\Contact->send()
#8 src/XF/Mvc/Dispatcher.php(352): XF\Pub\Controller\Misc->actionContact(Object(XF\Mvc\ParameterBag))
#9 src/XF/Mvc/Dispatcher.php(259): XF\Mvc\Dispatcher->dispatchClass('XF:Misc', 'Contact', Object(XF\Mvc\RouteMatch), Object(XF\Pub\Controller\Misc), NULL)
#10 src/XF/Mvc/Dispatcher.php(115): XF\Mvc\Dispatcher->dispatchFromMatch(Object(XF\Mvc\RouteMatch), Object(XF\Pub\Controller\Misc), NULL)
#11 src/XF/Mvc/Dispatcher.php(57): XF\Mvc\Dispatcher->dispatchLoop(Object(XF\Mvc\RouteMatch))
#12 src/XF/App.php(2483): XF\Mvc\Dispatcher->run()
#13 src/XF.php(524): XF\App->run()
#14 index.php(20): XF::runApp('XF\\Pub\\App')
#15 {main}

Aanvraagstatus​

array(4) {
["url"] => string(11) "/xf/job.php"
["referrer"] => string(104) "https://star-riders.be/xf/index.php...2w5KzzQyBAz6SfqE9B75FAmcEI3dLVPoBhcQQ86oBcFBA"
["_GET"] => array(0) {
}
["_POST"] => array(0) {
}
}

 

[TPerry]

Make sure you connection settings are correct. Username, password, port # and the encryption needed.
Is your connection using SSL or TLS?
Port 587 is preferred for StartTLS.

 

[Abraham54]

@Tracy Perry - it was originally SSL and 465.
Now it is TLS and 587.

Unable to connect to tcp://mail.zxcs.nl:587 (Connection timed out)

I have this reported to my host.

 

[Abraham54]

Connection could not be established with host mail.infomail-star-riders.be :stream_socket

 

[TPerry]

You show two different domains... so you actually need to figure out which domain you are delivering to, the credentials/port/settings they need and input the correct data.
It also looks like there may be an issue with your host... have you submitted a ticket?

 

[Abraham54]

@Tracy Perry - I think the problem is indeed a issue with my host.
I have on my own forum configured the email setup from Star-Riders.

It fails also, time out!