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Do you have a "Have You Seen" section in your forum?

Discussion in 'Forum Management' started by Claudio, Nov 29, 2013.

  1. Claudio

    Claudio Well-Known Member

    I've just migrated a forum to XenForo but unfortunately their users aren't computer-literate and I'll have to create a have you seen section where they can learn more about XenForo and discover few of the functions this platform has.

    Do you know any other forum that have a section like this one? XenForo have you seen threads have been written for people that already knows the software (and manage it) so I don't think they might help..
    ForestForTrees likes this.
  2. Shelley

    Shelley Well-Known Member

    I have a version of it. It's in the form of using Showcase - Add-on to display all W.I.P works that are yet to be released and area posted to showcase before to give users some idea on what to expect to be posted in either my resource manager or the resource section on my site. http://www.bbsmiley.com/showcase/
    Claudio and oman like this.
  3. mistypants

    mistypants Well-Known Member

    We use @Iversia 's FAQ add-on to help users find their way around: http://kh-vids.net/faq/

    We also have a dedicated help section if people have more questions. Whenever we add a new feature to the site we also include pretty detailed instructions on how to use it.
  4. Brogan

    Brogan XenForo Moderator Staff Member

    maszd and Claudio like this.
  5. CyclingTribe

    CyclingTribe Well-Known Member

    We have a "How do I?" section with threads explaining the forum features in more detail - with screenshots and step-through descriptions.

    It comes in handy when new members ask the same questions that have been asked a hundred times already; just point them to the respective thread. (y)
    tajhay and Claudio like this.
  6. Martok

    Martok Well-Known Member

    Yes, I have a Have You Seen...? forum where I post about any new features of the website. This also includes some of the standard features as we transferred to Xenforo from phpBB earlier in the year and so members needed various things explaining. Posts are generally detailed with screenshots where appropriate and explanations aimed at ordinary folk.

    It serves as a useful reference to anyone new to the forum as well as existing members who may forget/be unaware of features.

    Claudio, CyclingTribe and oman like this.
  7. CyclingTribe

    CyclingTribe Well-Known Member

    Claudio likes this.
  8. RoldanLT

    RoldanLT Well-Known Member

    Claudio likes this.
  9. Claudio

    Claudio Well-Known Member

    Thank you so much for your help.

    I'll write few tutorials explaining the basic functions based on your threads :)

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