[DigitalPoint] App for Cloudflare® 1.9.1.1

[digitalpoint]

Are either of those their actual user agent?

 

[Alvin63]

I tried adding both - with and without "Robot" - still there!

 

[digitalpoint]

You need the user agent, not the bot name.

 

[Alvin63]

Sorry just posted screenshots above

 

[digitalpoint]

Sorry just posted screenshots above

Nothing is there is the user agent.

 

[bzcomputers]

I tried adding both - with and without "Robot" - still there!

This is likely the useragent you are looking for:

User-agent: ByteDanceSpider

 

[Alvin63]

Thank you I'll try that. So that's sneaky isn't it - showing up as one thing and called something else?

 

[Alvin63]

Tried that - still there.

 

[Alvin63]

I've tried ByteDance, ByteDanceSpider Bytedance, ByteSpider, Bytespider - it's from Singapore. Don't really want to block Singapore as we have a member from there

 

[digitalpoint]

I've tried ByteDance, ByteDanceSpider Bytedance, ByteSpider, Bytespider - it's from Singapore. Don't really want to block Singapore as we have a member from there

Are you able to look at your web server logs on your server?

 

[Alvin63]

I think so yes

 

[Enes3078]

I've tried ByteDance, ByteDanceSpider Bytedance, ByteSpider, Bytespider - it's from Singapore. Don't really want to block Singapore as we have a member from there

Make a rule like this:



Or just block their AS number: https://ipinfo.io/AS396986

 

[Alvin63]

Make a rule like this:

View attachment 323753

Or just block their AS number: https://ipinfo.io/AS396986

Thanks. I think the app does that for me

 

[Alvin63]

Are you able to look at your web server logs on your server?

I know where to check email logs in the server - can look for other logs - what am I looking for?

 

[digitalpoint]

I know where to check email logs in the server - can look for other logs - what am I looking for?

I can’t tell you where they are because it’s going to be unique to your web server. You’ll want to ask your server administrator.

 

[Enes3078]

Thanks. I think the app does that for me

It's not "equal"; it's "contains." An add-on does not support this operator for user agent blocking, as far as I know.

 

[Alvin63]

It's not "equal"; it's "contains." An add-on does not support this operator for user agent blocking, as far as I know.

Thanks. I did try doing it directly in Cloudflare as you suggested, but it still didn't work I think it just did the same thing as this addon though. What was that about blocking an AS number? That is maybe something I can do in the app as well.

 

[digitalpoint]

User agent blocking is always “equals”, and not “contains” (in adddon or Cloudflare dashboard). That’s why I was saying you really want to look at your web server logs.

 

[Alvin63]

User agent blocking is always “equals”, and not “contains” (in adddon or Cloudflare dashboard). That’s why I was saying you really want to look at your web server logs.

"..... shared hosting plans do not provide direct access to raw web server logs (like Apache or Nginx logs). However, you can view your Activity Log in hPanel ..........."

Activity log only shows that I recently deleted a forum (about 2 months ago).

 

[Alvin63]

AI says "contains" can sometimes catch variations. But that didn't work either. AI also says it could be bypassing Cloudflare (assume that's why you suggested checking server logs)?

Does this suggest that ByteDance knows my origin IP?