[DBTech] Error Log Analyser

[DBTech] Error Log Analyser 1.1.0

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DragonByte Tech

DragonByte Tech

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DragonByte Tech submitted a new resource:

[DBTech] Error Log Analyser - Identifies add-ons mentioned in server error stack traces and helps contact their developers.

Error Log Analyser helps administrators identify add-ons mentioned in a generated server error, and offers a quick and easy way to copy the information for support tickets.

Fully integrated with the server error log, both the overlay and the full page, the information can easily be accessed.

Uses​

One of the most difficult things facing both developers and administrators is determining the culprit in a server error message. The stack trace can be difficult for a...
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Read more about this resource...
 
Alpha1 said:
The most annoying part of submitting bug reports is to edit out sensitive information, serverpath, domain and usernames.
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The username of the user that generated the report is already not included, I can look into filtering the domain too :)
 
DragonByte Tech updated [DBTech] Error Log Analyser with a new update entry:

1.1.0

Update highlights​

This version adds additional information to the copied support message; the PHP and MySQL version, as well as the title and installed version of all addons mentioned in the error message.


Complete Change Log​

Feature: Include the PHP and MySQL versions in the copied support message
Feature: Include the detected add-ons and their versions in the copied support message
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Read the rest of this update entry...
 
How about this ?

(1) anonymous structures error reports with optional auto submission to xenforo.com

(2) XF needs to make a bot to analyze the reports and give a preliminary support answer with human follow up :)
 
Digital Doctor said:
(1) anonymous structures error reports with optional auto submission to xenforo.com
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Unfortunately I don't believe XenForo.com offers API keys for this or any other purpose. When the XenForo API was first introduced I petitioned @Chris D for a key with the XFRM scope so I could auto-update my addons here when I release them @ my site, but I was declined :(

(Yes this is a very subtle request to re-evaluate that answer ;))

Digital Doctor said:
(2) XF needs to make a bot to analyze the reports and give a preliminary support answer with human follow up :)
Click to expand...
I feel like even if in this age of increased automation, setting the XF Bug Bot loose on addon threads might be a step or five too far :D

If nothing else because a) it would need to read every post since there's no distinction between a bug report and a normal question and b) it doesn't have access to the source code of our addons to give much of an analysis
 
DragonByte Tech said:
Unfortunately I don't believe XenForo.com offers API keys for this or any other purpose. When the XenForo API was first introduced I petitioned @Chris D for a key with the XFRM scope so I could auto-update my addons here when I release them @ my site, but I was declined :(
Click to expand...
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