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XF 1.2 Database error?

Discussion in 'Troubleshooting and Problems' started by Chi Bearhawks, Nov 5, 2013.

  1. Chi Bearhawks

    Chi Bearhawks Member

    My site went offline a couple hours ago. The page is just pure text "An unexpected database error occurred. Please try again later."

    Checking the source, I get a comment as well:

    An unexpected database error occurred. Please try again later.
    <!-- Mysqli statement execute error : Prepared statement needs to be re-prepared -->

    Any insight as to what's up with that? I'm on shared hosting, but it doesn't look like the server is being crowded.
     
  2. Amaury

    Amaury Well-Known Member

    Check your server error logs.
     
  3. Chi Bearhawks

    Chi Bearhawks Member

    I have none at all.
     
  4. Chi Bearhawks

    Chi Bearhawks Member

    Let me correct that: On my server, I have 0 errors.

    If I go into my database via phpmyadmin and look in the error log table for xenforo, I see the last few errors logged are "Mysqli statement execute error : Prepared statement needs to be re-prepared", but all the timestamps are very odd. They range from being in the year 2030-2067, for one.
     
  5. Amaury

    Amaury Well-Known Member

    Sounds like an issue with your host. Have you tried contacting your host?
     
  6. Chi Bearhawks

    Chi Bearhawks Member

    No, I have not yet. I'll contact them shortly. Is there anything worth mentioning specifically, rather than "Hey, something's up. Fix it."?
     
  7. Amaury

    Amaury Well-Known Member

    As much info as possible. That error, for one, when it started, how long it's been, etc.
     
  8. Brogan

    Brogan XenForo Moderator Staff Member

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