XF 2.0 Custom User Field Error - Hardiness Zone


Active member
I'm trying to create a Custom User Field for Plant Hardiness Zone where the User would enter a number and letter (1-13, a-b) from 1a through 13b.
I'm using:
Single Line Text Box
I've tried two ways: A-Z, 0-9, and _ only & Regular Expression (inserting the choices)

But, I keep getting this error message:
Oops! We ran into some problems.
Please enter a value using only a-z, A-Z, 0-9, and _ characters.

Why would I need values if it is a Single Line Text Box where the user will type?

Site: http://www.hobbygreenhousegrowers.com/
Last edited:


Active member
Hmm can you show a screen shot of the settings for me to look at pm me if your comfortable admin details and I'll take a look :D


Active member
I finally figured it out! I was using the 3 User Fields that are already there...skype...facebook...twitter...as "models" for creating Hardiness Zone. Those three have the same ID and Name, so I did the same. ID: Hardiness Zone & Name: Hardiness Zone. It was only when I changed the ID to just one word Hardiness that it allowed me to save the new user field. Apparently, you can have no spaces in the User Field ID. Thanks for reaching out KawaiiHannah.