Liam W
in memoriam 1998-2020
I've set up the criteria and it's not displaying the user titles. I've tried running the user group promotion cron, I've rebuilt the user group promotions cache and I've even re-installed the master data but they are still not showing. They should at least show for me, being active. I have checked that the criteria is correct and I'm using the criteria "User is a member of any of the selected user groups" and chosen a user group that I am a member of.
*EDIT* I've just checked and they are displaying - in the space where custom user titles go. I didn't spot it as I have a custom user title but have seen it on another user.
View attachment 74466
The criteria user title here is "Level 3"
So, the criteria user titles don't display if you are using a custom user title, there is no styling and they are appearing above the user group banners instead of below as shown on your website.
They replace the default trophy titles, so nothing extra is done to them - the text is just changed, and the user is given the relevant text for the criteria.
Default trophy titles don't display if a custom title is in use, so neither does this. (The only exception being guests).