XF 1.5 Connection to PayPal failed

Tracy Perry

Well-known member
#6
I've already had two developers take a look and could not find the issue.
Developers are not necessarily system administrators.
Your hosting provider needs to check to confirm that connectivity between your site (the server it is on or the VPS/server itself) is good.
Could this be an issue with your hosting provider? It isn't scheduled to go into effect until 06/2017 - but may be an issue currently.
To ensure the security of our systems and adhere to industry best practices, PayPal is updating its services to require TLS 1.2 for all HTTPS connections. At this time, PayPal will also require HTTP/1.1 for all connections.
https://www.paypal-knowledge.com/infocenter/index?page=content&id=FAQ1914

If you have shell access, you can confirm connection by the following command
Code:
curl https://tlstest.paypal.com
You should see similar to this
PayPal_Connection_OK[15:24]
with the timestamp being different.

Are you using the internal functions or something like BD Paygates add-on?
 
Last edited:
#7
Developers are not necessarily system administrators.
Your hosting provider needs to check to confirm that connectivity between your site (the server it is on or the VPS/server itself) is good.
Could this be an issue with your hosting provider? It isn't scheduled to go into effect until 06/2017 - but may be an issue currently.

https://www.paypal-knowledge.com/infocenter/index?page=content&id=FAQ1914

If you have shell access, you can confirm connection by the following command
Code:
curl https://tlstest.paypal.com
You should see similar to this
PayPal_Connection_OK[15:24]
with the timestamp being different.

Are you using the internal functions or something like BD Paygates add-on?
Yeah, I'm aware. They know Linux extremely well.

curl: (6) Couldn't resolve host 'tlstest.paypal.com'

Not using any add-ons.
 

Tracy Perry

Well-known member
#9
Yeah, I'm aware. They know Linux extremely well.

curl: (6) Couldn't resolve host 'tlstest.paypal.com'
You have some type of DNS lookup error as the "could not resolve host" clearly states. Whether it's permanent or transient is another matter. And if they knew it "extremely well" they should have been able to do a simple test like the above and confirm a connectivity issue.
What DNS servers are configured in your servers /etc/resolv.conf? You may want to change to another DNS server for lookups.
Here is what I use on some of my setups
Code:
nameserver 8.8.8.8
nameserver 8.8.4.4
nameserver 213.186.33.99
 
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