XF 1.4 Confirmation Email Not Sent To Yahoo

[CommanderMadi]

Hello,

My members recently noticed that they don't receive confirmation emails when they sign up using a yahoo email. I tested it myself and it is not working too. However it sends smoothly to other email clients. What do you think is wrong?

 

[Paul B]

That sounds like Yahoo is blackholing the emails, possibly due to the IP address being blacklisted.

You would need to contact Yahoo.

 

[CommanderMadi]

That sounds like Yahoo is blackholing the emails, possibly due to the IP address being blacklisted.

You would need to contact Yahoo.

My ip address?

 

[Paul B]

The server IP address.

 

[CommanderMadi]

The server IP address.

Would contacting the host do solve the issue or should I contact yahoo directly

 

[melbo]

https://support.sendgrid.com/hc/en-us/articles/200181968-What-is-a-blackhole-list-

 

[CommanderMadi]

Well actually when I sent an individual email to a yahoo mail I have via the webmail (I used the same mail that sends outgoing messages to users on board) the yahoo mail instantly received the email in inbox but whenever I try to do it through the board (either confirmation email or "Email users" feature) it won't work. Whats going on?

 

[Paul B]

If the email is being sent, which you can confirm by checking the server mail log, then the error is external to your site/server.