I was satisfied also... until they "upgraded" the server I was on.. started getting timeouts on mySQL, site was slower to respond, etc. Opened several tickets (and several chat conversations) with them and "Oh, the server you are on is performing within tolerance levels"... bullhockey. I got tired of 'em and moved over to a small VPS and the speed increased 3 fold over what it was (guess it helps that I'm now on a cached SSD VPS - would be faster on the non-cached, but for my small site it's not THAT important).