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Clear Report notifications?

Discussion in 'XenForo Questions and Support' started by Kim, Jun 9, 2011.

  1. Kim

    Kim Well-Known Member

    Hi all,

    I had a spammer for the first time on XF the other day, and some kind member had reported their spaminations.... I have since used the Spam Cleaner (awesome! btw) to remove the posts and the spammer.. but now I have the notifications still, and can't see a way to clear that.

    I look forward to hearing the solution :)

    Kim
     
  2. Brogan

    Brogan XenForo Moderator Staff Member

    Do you mean you can't just claim the report and mark it as resolved?
     
  3. Kim

    Kim Well-Known Member

    I dunno.... can I

    I haven't ever used the system at all, so have no idea of the process, clicking on the report notifications in the moderator bar just takes me to a list of the reports with no actionable buttons or anything.. is there another section I am missing?
     
  4. Brogan

    Brogan XenForo Moderator Staff Member

    Hmm, when you click on the Reports Items link in the moderator bar, you should see a list of open reports.

    You can then click on a report and there will be the option of commenting on it or claiming it, rejecting it, etc.

    Are you not able to click on an individual reported item?
     
  5. Kim

    Kim Well-Known Member

    Ok.. just found it, on that page with the list you have to click the link to the content... then click the Claim and Handle button, then check the appropriate checkbox.

    Will be making a suggestion about this.

    Thanks Brogan.
     

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