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Checked my forum today and got a "You're account is suspended" message??

Discussion in 'General XenForo Discussion and Feedback' started by ROBD, Sep 30, 2012.

  1. ROBD

    ROBD Member

    Not sure what's going on, but I was never contacted by email, nor do I know why my account is suspended.

    I didn't even know my account could be suspended.

    Could anybody help me understand what's going on here... My forum is currently down, and I need to get it back up asap.
  2. Jake Bunce

    Jake Bunce XenForo Moderator Staff Member

    Your hosting account? You should contact your web host about this.
  3. Chris D

    Chris D XenForo Developer Staff Member

    Can you provide a URL to your forum?

    I would guess that the "account suspended" message could actually be a message from your hosting provider.

    XenForo does not have the ability to block your account, or turn off your forum.

    EDIT: Ninjaaaaa

    What he said ^ :)
    Jake Bunce and surfsup like this.
  4. ROBD

    ROBD Member

    Ahh... yes sorry, of course it was my hosting... just got a bit panicked and thought it was xenforo as it was my only site that was down. Forgot that it was on a separate hosting account, also forgot to pay that account, lol.

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