We have a usergroup for banned users. When banned, they can view the forum but they can not participate. After migrating from vBulletin, some users who were supposed to be moved into Registered Users from the Infraction user grup did not become Registered users and stayed as banned. I mean if the user had 1 week ban, and in this time we have switched to Xenforo, user stay banned in Xenforo after one week. I have manually put users into registered groups. But today, I have lifted one of the users ban but user still got a line on his name, looking as banned.