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XF 1.4 Can't get past three pages of members activity

Discussion in 'XenForo Questions and Support' started by flowerpot132, Mar 16, 2016.

  1. flowerpot132

    flowerpot132 Formerly mugtree

    Never had this problem before. The last activity end of page three is from 1pm today, I know there was activity this morning.

    Any ideas please? Thanks
     
  2. Chris D

    Chris D XenForo Developer Staff Member

    Are you getting a particular error?
     
  3. flowerpot132

    flowerpot132 Formerly mugtree

    upload_2016-3-16_16-27-17.png

    Just this at the bottom
     
  4. Chris D

    Chris D XenForo Developer Staff Member

    That's quite unusual.

    The longevity of news feed items is actually hard coded to 7 days and it is cleaned up periodically. Every hour, in fact, we will remove any entries from the xf_news_feed table which are older than 7 days.

    So for you to have less than 7 days may mean that the data has been emptied from there manually, or there is some other process which has removed this. Uninstalling an add-on may touch this table, but obviously add-ons would be aiming to only remove news feed entries they created, but sometimes mistakes happen.

    I guess we should check to see how old the oldest item is in that table, could you run this database query?
    Code:
    SELECT news_feed_id, event_date
    FROM xf_news_feed
    ORDER BY event_date
    LIMIT 1
    This should give you the news_feed_id and the timestamp of the oldest item in the table.
     
  5. flowerpot132

    flowerpot132 Formerly mugtree

    Thanks Chris

    Sorry but I don't know how to do this. Unless its something you can do in /admin
     
  6. Chris D

    Chris D XenForo Developer Staff Member

    If you can't do it, you may need to consult your host.

    Database queries can either be run from your server's shell or by using a web based tool like PhpMyAdmin. Most hosts make PhpMyAdmin available, especially if you use something like cPanel for your hosting.
     
  7. Chris D

    Chris D XenForo Developer Staff Member

    If you have cPanel, you could submit a ticket from your XF customer area with log in details and we'll take a look.
     

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