Robby Well-known member Aug 9, 2017 #1 Hello, Is it normal we can't acces our xenforo accounts? It says user not found and i'm customer for years.
Hello, Is it normal we can't acces our xenforo accounts? It says user not found and i'm customer for years.
Chris D XenForo developer Staff member Aug 9, 2017 #2 You're likely mis-remembering your log in details. You seem to have a couple of customer accounts, though one is empty. The one you want is a @gmail.com email address, if that helps?
You're likely mis-remembering your log in details. You seem to have a couple of customer accounts, though one is empty. The one you want is a @gmail.com email address, if that helps?
Robby Well-known member Aug 9, 2017 #3 Nope and i have tried the forget pasword option. I get a mail on @gmail.com, i change the pasword and then i get: The email address does not correspond to customer account being reset.
Nope and i have tried the forget pasword option. I get a mail on @gmail.com, i change the pasword and then i get: The email address does not correspond to customer account being reset.
Robby Well-known member Aug 9, 2017 #4 Only the @gmail is right. Dont have other accounts or they should be from years ago.
Chris D XenForo developer Staff member Aug 9, 2017 #5 Contact us with details of the account and we’ll help: https://xenforo.com/contact/
