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Can't acces xenforo account


Well-known member

Is it normal we can't acces our xenforo accounts?
It says user not found and i'm customer for years.

Chris D

XenForo developer
Staff member
You're likely mis-remembering your log in details.

You seem to have a couple of customer accounts, though one is empty. The one you want is a @gmail.com email address, if that helps?


Well-known member
Nope and i have tried the forget pasword option.
I get a mail on @gmail.com, i change the pasword and then i get:
The email address does not correspond to customer account being reset.