XF 2.3 Cannot view attachments

jameson

New member
Licensed customer
Users are submitting photos to threads as attachments. We can see the thumbnails in the thread. However, clicking on the attachment takes you to a permission errors page. I have set permissions for every user (except unregistered) to be able to view attachments.

Is there a step I'm missing?

Screenshot 2025-08-09 at 1.11.26 PM.webp
 
This is the error we get. I have confirmed the permissions are set like I posted in the original post above for every user group except unregistered and I have rebuilt permission caches.1754763627862.webp
 
Huh ok, figured out that there were per-forum settings excluding only moderators from viewing attachments. Got it to work. Maybe this will help someone else in the future.
 
My first destination when encountering permissions issues with a user is the permission analyzer in the admin panel. 95% of the time it will tell you exactly which set of permissions (user, user group or forum) is causing the unwanted behavior.
 
My first destination when encountering permissions issues with a user is the permission analyzer in the admin panel. 95% of the time it will tell you exactly which set of permissions (user, user group or forum) is causing the unwanted behavior.
Hey, thanks for that. I wasn’t familiar with that feature.
 
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