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Bug: Posts removed from public view cannot be reinstated

Discussion in 'Troubleshooting and Problems' started by ibrian, May 6, 2015.

  1. ibrian

    ibrian Active Member

    As in the thread title - if a profile post, or normal forum post, is removed from public view using soft delete, it cannot be reinstated.

    Had this previously happen with a profile post that I thought might be intended as a personal attack against someone, so used "soft delete" to remove from public view while I looked into it. After I ascertained that it was harmless, I also found that I could not reinstate the profile post.

    And I've just had a staff member accidentally click on the wrong button (perhaps "spam") on the user pop-up - which has soft-deleted all posts by that user.

    Although I can select to "show" such posts, and read them, they are appended with the message "This message has been removed from public view" and any attempt to approve the posts will not work.

    I'm reporting this as a bug, because it doesn't make sense that a xenforo admin has the power to soft delete, but has no recourse to reinstate.
  2. Liam W

    Liam W Well-Known Member

    You can restore them? Use the inline moderation system :)

    Screen Shot 2015-05-06 at 17.27.06.png

    ibrian likes this.
  3. Chris D

    Chris D XenForo Developer Staff Member

    XenForo does indeed have the ability to undelete soft deleted content (that's the point), so I can only assume this to be not a bug and some sort of configuration/permissions issue.

    Hence I've moved your thread to troubleshooting.
  4. ibrian

    ibrian Active Member

    Lol! I just didn't see the option "undelete" - for some reason that just wasn't the word I was looking for.

    User error again on my part! :)
  5. ibrian

    ibrian Active Member

    Btw, I don't suppose there's a simple way to find soft deleted posts on the forums?

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