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XF 1.1 BotScout DB

Discussion in 'Troubleshooting and Problems' started by tekgirl, Feb 22, 2013.

  1. tekgirl

    tekgirl Active Member

    My users all of a sudden are having toruble registering due to this error:

    Failed to connect to the BotScout database. Please try again later.

    Can someone please help? I have no clue what this is...

  2. MattW

    MattW Well-Known Member

    Do you have any anti-spam mods installed, such as XenUtiles?
  3. tekgirl

    tekgirl Active Member

    Yes, I do....but why would it only hit one user every now and then?

    Thank you!
  4. Jake Bunce

    Jake Bunce XenForo Moderator Staff Member

    Taking the error literally, it is failing to connect to BotScout. It's a service issue.
    MattW likes this.
  5. tekgirl

    tekgirl Active Member

    Any suggestions on what I should do?
  6. Dodgeboard

    Dodgeboard Well-Known Member

    You never told us which add-on. Take Jaxel's XenUtiles for example, has an option to allow registration when the servers are down. With that option unchecked, you might get this type of inconsistent behavior.
    Put a checkmark in the box!
  7. tekgirl

    tekgirl Active Member

    Thanks Dodgeboard...I am using [8wayRun.Com] XenUtiles (Tools) so I do not have the capability to do what you have referenced...I just disabled botscout though...I actually kind of like the utilities tyou ahve posted here much better though...

  8. Dodgeboard

    Dodgeboard Well-Known Member

    Really? You like the utilities I am using? It's XenUtiles, same as yours. :D
  9. tekgirl

    tekgirl Active Member

    Hmmm...so why don't I have the same options then?
  10. tekgirl

    tekgirl Active Member

    hahaha...ok I found it...boy do i feel stupid :ROFLMAO:
  11. Dodgeboard

    Dodgeboard Well-Known Member

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