Blank page after logging in - help

[ineedhelp]

Since last night I am unable to view my forum while logged in. It was working perfectly fine and I haven't logged out or anything but suddenly when I refreshed the page. I can't see anything but a white page.

For some users the site is working fine but for others and myself it isn't.

If I clear cookies. I can view the site as normal as a Guest. But soon as I login I see nothing.

I haven't installed anything since at least November or modified anything.

Why is it working for some and not for everyone?

Google chrome said its a error 500.

Urgent fix needed thanks.

 

[ineedhelp]

I forgot to mention... I can login and access the ACP fine. I've also disabled all the addons to see if they make any difference. But nothing.

Any advice pls.

 

[Jake Bunce]

A blank page is often a suppressed error. Try adding this line to your library/config.php file to see if that reveals any specific error message on the blank page:

ini_set('display_errors', true);

Also check the log:

Admin CP -> Tools -> Server Error Log

 

[ineedhelp]

A blank page is often a suppressed error. Try adding this line to your library/config.php file to see if that reveals any specific error message on the blank page:

ini_set('display_errors', true);

Also check the log:

Admin CP -> Tools -> Server Error Log

Thanks, by adding that line, it's instantly shown me this

Fatal error: Class 'EWRatendo_ModerationQueueHandler_Event' not found in /var/www/vhosts/barfilounge.com/httpdocs/library/XenForo/Model/ModerationQueue.php on line 218

But I removed/uninstalled the Events addon months ago - why has it suddenly given this error ?

What file(s) do I need to fix ?

ACP Server Error Log shows nothing, all fine there.

 

[ineedhelp]

I just re-installed this Addon, hoping the problem will fix itself, but no luck. Still getting the same error.

Instead I'm getting this error now:

Fatal error: Class 'XenKingDir_ModerationQueueHandler_Listingclaim' not found in /var/www/vhosts/barfilounge.com/httpdocs/library/XenForo/Model/ModerationQueue.php on line 218

Again this was uninstalled MONTHS ago.... Help!

 

[ineedhelp]

Ok so I've reinstalled the XenKingDir dorectory as well now and the site is working fine for me.

How can I ininstall and remove it again without this issue reoccurring months later again.

 

[Jake Bunce]

I handled an error like this a long time ago. Basically an addon was uninstalled but it neglected to remove its content information. I found the thread:

http://xenforo.com/community/threads/forum-down.27447/

Don't run those queries though. It wasn't quite that simple. I had to examine his database myself to fix it.

I suggest you reinstall those addons and then uninstall them using the Admin CP option:

Admin CP -> Home -> List Add-ons -> Controls: Uninstall

If that doesn't fix the error then give me access to phpmyadmin and I will take a look.

 

[ineedhelp]

I handled an error like this a long time ago. Basically an addon was uninstalled but it neglected to remove its content information. I found the thread:

http://xenforo.com/community/threads/forum-down.27447/

Don't run those queries though. It wasn't quite that simple. I had to examine his database myself to fix it.

I suggest you reinstall those addons and then uninstall them using the Admin CP option:

Admin CP -> Home -> List Add-ons -> Controls: Uninstall

If that doesn't fix the error then give me access to phpmyadmin and I will take a look.

This is how I previously uninstalled them, like any other add-on. I also removed the files off the server.

Uninstalling them again, the same way, you think it's going to make a difference?

This error happened when a forum thread was put in the Moderation Queue, that's why it's never happened before since previously uninstalling the addons because, there have never been any moderation queued threads.

 

[CTXMedia]

I just came across this same behaviour after moving sites to a new server - in my case I needed to install php5-curl

Cheers,
Shaun

 

[DRE]

WTF I'm getting this dumb error too. http://xenforo.com/community/threads/site-down.44653/