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Best Chat-Add-on

Discussion in 'Forum Management' started by KC Riley, Jan 11, 2015.

  1. KC Riley

    KC Riley Active Member

    My site will be under construction soon. I'm trying to decide on the best chat app to use with an Xenforo website. I'm still leaning towards Cometchat.

    Key features that are important to me on a dedicated server:

    - Fast Performance
    - Audio and Video Chat
    - Private Chats
    - User reporting
    - solid Intergation with Xenforo, Avatars, friends list intergation
    - Stability and Reliability
    - Being able to block guests from entering chatrooms

    - ArrowChat
    - Parachat
    - Addonchat
    - many others
     
  2. Jaxel

    Jaxel Well-Known Member

    I use Taigachat. I have few complaints, and my users love it. Also, tightly integrated into XenForo.

    As for all the others, I used to use Addonchat. I loved it; some of my users didn't because it wasn't compatible with their phones 4 years ago.
     
  3. KC Riley

    KC Riley Active Member

    I've looked at the shoutbox as well. Xenforo appears to have the best implementation of the shoutbox.

    Does anyone have a live site with CometChat installed. I wanted a chance to see how Cometchat performs on a live site.
     
  4. Alfa1

    Alfa1 Well-Known Member

    Cometchat fails on these points:
    - User reporting
    - solid Intergation with Xenforo
    - Stability and Reliability
    - Being able to block guests from entering chatrooms

    But scores on all your other requirements.
     
  5. KC Riley

    KC Riley Active Member

    I've heard they just added user reporting with the current release of CometChat. The lack of proper user group permissions really concerns me about CometChat. I don't want guests or banned users inside the chatroom.

    I was also looking at Arrowchat but I'm not sure how much better it is than CometChat.
     
  6. KC Riley

    KC Riley Active Member

    image.jpg It appears the newer version of Comet chat has a function to either allow or not allow guest chat.
     
  7. Alfa1

    Alfa1 Well-Known Member

    Arrowchat is coded a little better than CometChat, but it lacks active development and functionality. Its worth taking a look at to see if it has what you need.
     
  8. KC Riley

    KC Riley Active Member

    I've been looking at Arrowchat. They don't seem to have an upload photo link on their mobile version. I want to ask them if that can be added.

    My members like to share pics quite a bit. They really should develop a mobile App.
     
  9. Martok

    Martok Well-Known Member

    I disagree and I'm sure @ArrowSuites would too! Development may not be as quick and fast as you'd like but it's definitely happening.
     
    ArrowSuites likes this.
  10. KC Riley

    KC Riley Active Member

    The biggest bug I noticed in Arrowchat occurs when first trying to type a new message in mobile chat window. The second you type one letter in the message field the browser bounces back to the top of the conversation feed.

    The user is forced to scroll back down a 2nd time to type their message. This is an annoying bug to have when your members have to scroll down a 2nd time everytime they want to type a new message on their phones.
     
    Glockie likes this.
  11. Martok

    Martok Well-Known Member

    I've just tested this on both my site and the ArrowChat site. It didn't occur for me. Maybe it's a browser issue on your phone?
     
  12. KC Riley

    KC Riley Active Member

    It may just be an issue with their demo.

    Can you post a link for your site? I wanted have a chance to chat in arrowchat on a live site to see how well it intergrates into Xenforo.
     
  13. Martok

    Martok Well-Known Member

    Chat isn't available to guests or registered users on my site, only to full members of the community.
     
  14. Alfa1

    Alfa1 Well-Known Member

    I know there is development. I really enjoyed the rapid feature full releases in 2012. After that it has really slowed down. It would be nice to see integration with XF user groups, report center, warnings, conversations, but with 1 release per year I am afraid that the chance on that is slim.
    I have been asking for a few very basic features since 2011. Usergroup permission were announced to land in 1.8 but after waiting for another year. Its still not there.
     
    Last edited: Jan 14, 2015
  15. KC Riley

    KC Riley Active Member

    ArrowChat has one of the best Admin Pannels I've seen on a 3rd party chat app. Arrowchat's admin is cleaner and easier to configure vs. CometChat.
     
    ArrowSuites likes this.
  16. ArrowSuites

    ArrowSuites Member

    The main reason for this is that the releases are now bigger with more content in each update. In 2012, we released a bunch of small updates throughout the year. Perhaps this is a better way to run things; I'll see what the team thinks.

    We receive about five feature requests per day. It's not that we aren't listening, we just get a lot.
     
    Alfa1 likes this.
  17. Alfa1

    Alfa1 Well-Known Member

    That's understandable. Please consider that XenForo is the future and without solid integration like described above I think you will have little chance in attracting a good number of xenforo customers.
     
    Glockie likes this.
  18. Glockie

    Glockie Well-Known Member

    I can confirm this bug..
    We crashed and crashed hard last night, the whole chat became embarrassing, with users either complaining of this bug - or that they couldn't type at all.
    Was cringeworthy to be fair..

    So far I was impressed, but then I had users join and faced several bugs.
    Looks and feels right, but under strain (if 30 users in one room is strain? Don't know) she kind of belly flopped. A shame as it looks so bloody promising..
     
  19. Alfa1

    Alfa1 Well-Known Member

    lol. No 30 users in a room is no strain at all. What is strain is the users that are not in the room, but still have chat functions loaded or keep pinging the chat server/ push network (pubnub) because there are no usergroup permissions. How many people are there on your website including guests when its really busy?
     
    Glockie likes this.
  20. Glockie

    Glockie Well-Known Member

    Exactly, 30 users is nothing!
    As I said n the prior thread, you have a huge board, so I can understand load issues....
    But we are still building up as a community. I've run many forum boards before, but this is my first XF board, and first site server a.. well.. Lifestyle choice..

    Still, I didn't expect it to die on me, what's it going to take like.. a server reboot after each heavy usage?
    Not many to be honest, maximum 100 or so and that's only including those whom opt for chat.
    Maybe I should shut the bar down and, as I have now, add rooms to forum sections which they can join.
    I don't know.

    We're still building up and gaining pace very quickly.. so I have and do anticipate it to be a busy place, I need reliability.
    But I know ultimately, it's going to have to cost ££'s ...
     

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