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annual renewals?

Discussion in 'XenForo Pre-Sales Questions' started by Blakefire, Jul 30, 2012.

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  1. Blakefire

    Blakefire Active Member

    I understand XenForo has annual renewals. Can someone explain what that is exactly? I have an idea but I want to make sure I am understanding it correctly.
     
  2. ENF

    ENF Well-Known Member

    You get one year of included updates to the software. (also ticket based support)

    At the end of the purchase year (i.e. 7/30/12 - 7/30/13), you no longer get regular product updates and no ticket support. You can pay the $40 (at anytime) to get access to the latest updates and ticket support.

    Regardless of the $40, you will always have access to the Xenforo.com forum and related customer areas.

    Example:

    You buy XF now and get version 1.1.3 -- any updates until 7/30/13 (v1.2, etc), you will get. Updates after 7/30/13, you will not get unless you pay the $40 for the renewal.
     
  3. Blakefire

    Blakefire Active Member

    Thanks.
     
  4. Sparkiller

    Sparkiller Member

    Personally i don't like this kind of support license, because it's quite a gamble with the motivation of the company to produce updates. It's the only thing where i prefer vBulletin.
     
  5. Russ

    Russ Well-Known Member


    It's not really a gamble when you choose when you want to upgrade. I personally bought the day the presale was out for the discount, and when it came to renewing earlier this year I chose not too. Even with 1.1.3 came out I chose not to renew for the sheer fact that I'd prefer not to waste my money on a patch that doesn't effect my board what so ever.

    I still support XenForo, help out users with questions but I'm not a charity. I'm not going to renew when I don't see development that benefits me, once KMA come out with 1.2 I'll gladly renew my license.

    Sorry for the rant, in the end, how's it a gamble when you're not forced to renew at the time of your license expiring, and you're not penalized for renewing late.
     
  6. Blakefire

    Blakefire Active Member

    Thanks, thats exactly what I plan to do if/when I get a XenForo license.
     
  7. Blakefire

    Blakefire Active Member

    One other question. If I pay the 40 after the first year, does that cover it for another year?
     
  8. Shelley

    Shelley Well-Known Member

    Yes.
     
  9. Sparkiller

    Sparkiller Member

    I understand that i will get all current updates at the time of my renewal. But how much will be released after that is still a "gamble", since it could be ten or, well, none.

    But that's no reason to "rant", since i'll also just wait until 1.2 is released. I'm just saying the license could be a tad more customer-friendly. That's all.
     
  10. Adam Howard

    Adam Howard Well-Known Member

    You're going to be disappointed.

    vBulletin is also switching to this kind of license on their vBulletin 5 release. It will either be 1x a year as it is here or 2x a years (once every 6 month).

    The path is simple, if you don't feel a company is living up to your desire, don't renew. You can always renew later when you feel they are living up to your desire.
     
  11. Adam Howard

    Adam Howard Well-Known Member

    Because vBulletin didn't have such a license ... Internet Brands didn't see a strong reason to invest further into vBulletin. That is why development on vBulletin 4 stayed to almost a stand still for 2 years .... Only recently have they changed that as they reach closer to vBulletin 5.
     
  12. akia

    akia Well-Known Member

    Really, after the big oh ar when they changed it last time.
     
  13. Adam Howard

    Adam Howard Well-Known Member

    Internet Brands / vBulletin is a poorly managed company.

    I often ponder if they ever know what they are doing.

    But let's not bring this topic any further off topic. ......
     
  14. Adam Howard

    Adam Howard Well-Known Member

    Mark.B to the rescue

    troll-army.jpg

    It has been mentioned by their staff, including their lead developer.

    WAIT... Let me guess your reply....

    Everything else mentioned has come to pass.

    If you say so, Mark.B :rolleyes:
     
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