XF 1.2 An exception occurred: Mysqli prepare error: MySQL server has gone away

[Jeffin]

I think my server is crashing. I am getting the below error. What should I do?

An exception occurred: Mysqli prepare error: MySQL server has gone away in /home/xxxxxx/public_html/library/Zend/Db/Statement/Mysqli.php on line 77

1. Zend_Db_Statement_Mysqli->_prepare() in Zend/Db/Statement.php at line 115
2. Zend_Db_Statement->__construct() in Zend/Db/Adapter/Mysqli.php at line 381
3. Zend_Db_Adapter_Mysqli->prepare() in Zend/Db/Adapter/Abstract.php at line 478
4. Zend_Db_Adapter_Abstract->query() in Zend/Db/Adapter/Abstract.php at line 825
5. Zend_Db_Adapter_Abstract->fetchOne() in XenForo/Error.php at line 55
6. XenForo_Error::unexpectedException() in XenForo/Application.php at line 363
7. XenForo_Application::handleException()

 

[Paul B]

The most common reason for the MySQL server has gone away error is that the server timed out and closed the connection.

http://dev.mysql.com/doc/refman/5.0/en/gone-away.html

It's more than likely a server related issue; your host may be able to help.

 

[Jeffin]

http://dev.mysql.com/doc/refman/5.0/en/gone-away.html

It's more than likely a server related issue; your host may be able to help.

Thank you very much, Brogan. I will contact them then.