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Am I registered customer or just community member?

Discussion in 'XenForo Pre-Sales Questions' started by kibi, Jul 5, 2015.

  1. kibi

    kibi Member

    Before purchase (I'm going to buy license) your system asked me about login : Customer Login | XenForo
    my login and psw from Support forum doesn't work for this.

    Does it mean that me community login is not available for my purchase ?
    Should I register again with another login for first purchase ?

    please explain. :eek:
  2. Jeremy

    Jeremy XenForo Moderator Staff Member

    Forum accounts and customer accounts are separate. If you've never created a customer account, you will need to create one.
  3. Rob

    Rob Well-Known Member

    Yes, the forum community, and the customer side of things are separate.

    I imagine that is largely for data protection reasons since there is no legitimate reason to store very personally identifiable information (such as is required in a purchase) in the same database as a forum account.

    That's my guess anyway.
    jacboy likes this.

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