kontrabass
Well-known member
Over the course of the past 10 years, I have increased the rate of our monthly recurring subscriptions two times. Users paying "old" amounts have always been upgraded fine, until we upgraded to 2.2 from 1.5. Now, every single one of them is failing with Error: Invalid cost amount. PayPal may be erroneously adding additional shipping and handling charges
This wouldn't be such a big deal, except that we have over 1000 of these users on old monthly amounts
. Has anyone ever tried to mass update (cancel) recurring monthly payments in PayPal? It's not possible.
I thought that XF was set up to allow for different amounts, to still upgrade the user's sub. Is this something due to the XF 1 -> 2 upgrade?
Edit: This appears to be an add-on issue. Sorry!!! https://xenforo.com/community/threads/expiring-user-upgrades-paid.149192/post-1700420
This wouldn't be such a big deal, except that we have over 1000 of these users on old monthly amounts
. Has anyone ever tried to mass update (cancel) recurring monthly payments in PayPal? It's not possible.I thought that XF was set up to allow for different amounts, to still upgrade the user's sub. Is this something due to the XF 1 -> 2 upgrade?
Edit: This appears to be an add-on issue. Sorry!!! https://xenforo.com/community/threads/expiring-user-upgrades-paid.149192/post-1700420
Last edited:
