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MG 1.1 After import some users have no media tab or 'more media'

Discussion in 'Media Gallery Support' started by dutchbb, Sep 22, 2015.

  1. dutchbb

    dutchbb Well-Known Member

    More Media shows 0 (this is the case with all members):
    Schermafbeelding 2015-09-22 om 19.35.55.png

    Profile shows no 'Media' tab (some members have a tab, others don't:
    Schermafbeelding 2015-09-22 om 19.37.09.png

    Member has media both from import and has recently uploaded one new picture though:

    Schermafbeelding 2015-09-22 om 19.40.18.png

    I already noticed this yesterday and first thought was to rebuilt user caches, however this has no effect.
  2. Chris D

    Chris D XenForo Developer Staff Member

    There are various rebuilds in Admin CP > Applications > Gallery Rebuilds that would need to be run especially for those users who have imported media to rebuild those counts.

    That said, I'm slightly concerned how that would be 0 if they posted media at some point after the import. I can't really see how it would.
  3. dutchbb

    dutchbb Well-Known Member

    "Rebuild XenForo Media Gallery User Media Counts" fixed it. Really expected this to be under tools though, but thanks :)
  4. Chris D

    Chris D XenForo Developer Staff Member

    It is under Tools > Rebuild Caches, too. You maybe missed it :) There's so many and some of them have fairly similar names.

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