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Admin password entered more than 3 times wrong / admin locked

erich37

Well-known member
#1
my webmaster entered the wrong Password (more than 3 times) to access the Admin-ACP for my website. He just told me he was locked out of the Admin because he entered the wrong PW more than 3 times.

How to get back into the Admin-ACP ? Is there a certain time-frame until when the "lock" gets released again ?

Appreciate your help!
 

Brogan

XenForo moderator
Staff member
#2
It should clear after 15 minutes.

Alternatively he can try logging right out and logging back in via the front end, solving the CAPTCHA as necessary.

If you're comfortable with SQL, you can run this query:
Code:
TRUNCATE TABLE xf_login_attempt
Or he can click on the lost password link and reset it that way.
 
#4
It should clear after 15 minutes.

Alternatively he can try logging right out and logging back in via the front end, solving the CAPTCHA as necessary.

If you're comfortable with SQL, you can run this query:
Code:
TRUNCATE TABLE xf_login_attempt
Or he can click on the lost password link and reset it that way.
Thank goodness for google search!