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XF 1.5 Admin console permissions issue after IP change

Discussion in 'Troubleshooting and Problems' started by wardsweb, Oct 11, 2016.

  1. wardsweb

    wardsweb Member

    My hosting company just moved us to a new IP. I can login to the admin console but I cannot save changes. I get a "you don't have permission" error. Where might the old IP still be stored or be causing this issue?
     
  2. Brogan

    Brogan XenForo Moderator Staff Member

    That sounds more like a server related security mechanism, such as mod_security.

    Contact your host and ask them to disable it or implement whitelisting.
     
  3. wardsweb

    wardsweb Member

    You nailed it. The hosting company made some changes to mod-security and it works now. Thanks
     

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