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XF 1.1 Add-On ERROR valid callback method

Discussion in 'Troubleshooting and Problems' started by SDB33, Jan 5, 2014.

  1. SDB33

    SDB33 Member

    HELP PLEASE!
    I am trying to install an add-on....(I have tried this with MULTIPLE add-ons and get the same result).

    I followed the directions:
    downloaded the files
    unzipped it
    uploaded it via FTP to the Public_html
    returned to the admin area and clicked "ADD-ONS" > Install Add-On
    I selected the .xml from the downloaded folder
    hit Install Add-On (screen shot 1)

    1.
    step1.jpg
    after hitting the install Add-on...I get this ERROR MESSAGE

    ERROR msg.jpg

    What do I put in the "Install from file on Server" field?
     
  2. MattW

    MattW Well-Known Member

    presuming it's this add-on you are trying to install: http://xenforo.com/community/resources/amazon-bbcode-media-site.1845/

    When you downloaded the .zip and extracted it, have you uploaded the contents of the zip to the correct location?

    They should be uploaded into the library folder, so the finished structure should be:

    FORUMROOT/library/MediaSites/
     
  3. SDB33

    SDB33 Member

    I believe so...here is a screen shot.

    screen shot.jpg
     
  4. MattW

    MattW Well-Known Member

    OK, so you've gone wrong by uploading the whole UPLOAD folder into your public_html

    From your signature, your forum is inside the /forum directory. You need to upload the contents of the UPLOAD folder (not that folder itself), to the forum folder.
     
    Amaury likes this.
  5. SDB33

    SDB33 Member

    OK thanks! I will try that!!
     
  6. SDB33

    SDB33 Member

    IT WORKED!!!! THANK YOU!!!!
     
    MattW likes this.
  7. MattW

    MattW Well-Known Member

    You're welcome (y)
     
  8. SDB33

    SDB33 Member

    ok one more Q....where do I locate the .php file after the install?
     
  9. MattW

    MattW Well-Known Member

    You should have uploaded it before installing the add-on (that's what is inside the MediaSites folder that is now in the library folder).
     
  10. SDB33

    SDB33 Member

    ok got it. now do i need to re-upload the file? will it populate to my site automatically or do i make more changes?

    sorry....i'm new at this :)
     
  11. MattW

    MattW Well-Known Member

    Yes, just re-upload the file.
     

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