tourmeister
Active member
Howdy,
In the last few months, I have been having users that have been making recurring monthly payments via PayPal contact me to let me know their upgrades have expired even though their payments were processed via PayPal. I have had users try canceling their current subscriptions and start a new subscription, the idea being that perhaps something had just gone wonky with their current subscription. This is not working. I am at a loss to figure out why this is happening as it had been working just fine since January 2019 when I first switched over to XF2.0. Everything had been running smoothly so I did not made any changes on the PayPal end or to XF, not have I since this started.
My forum is completely supported by user donations, so this is a BIG deal for me. Any assistance would be greatly appreciated.
In the last few months, I have been having users that have been making recurring monthly payments via PayPal contact me to let me know their upgrades have expired even though their payments were processed via PayPal. I have had users try canceling their current subscriptions and start a new subscription, the idea being that perhaps something had just gone wonky with their current subscription. This is not working. I am at a loss to figure out why this is happening as it had been working just fine since January 2019 when I first switched over to XF2.0. Everything had been running smoothly so I did not made any changes on the PayPal end or to XF, not have I since this started.
My forum is completely supported by user donations, so this is a BIG deal for me. Any assistance would be greatly appreciated.