Frequently Asked Questions (FAQ)
Q: Will members still receive on-site web alerts (the bell icon)?
Yes, absolutely! [FX] Mail Filter strictly intercepts outgoing SMTP emails (XF\Mail\Mail). On-site notification alerts, bell dropdown badges, and push notifications remain 100% operational.
Q: Does this work with third-party SMTP services?
Yes. Because filtering occurs within XenForo's application layer before emails reach the transport, it functions identically across SendGrid, Amazon SES, Mailgun, Brevo, Postmark, Resend, and standard SMTP hosts.
Q: How can I keep emails from custom third-party add-ons?
Simply add the add-on's email template identifier into the
Custom template whitelist option. Whitelisted templates bypass all filters unconditionally.
