It looks very nice and effective, but I also see some important points that could be improved.
- How does staff notice the more serious issues? Its needed that other moderators get notified or be aware by other methods about the more serious issues going on, or if certain users are receiving many warnings. Otherwise they are oblivious to those events. Especially on larger boards with many moderators this can become a serious issue.
- How does the warned user see post content when the post is deleted? Is the post content automatically included in the warning? I really think it should be.
- I assume that when banned, the user sees a ban reason. What ban reason does the banned user see, if he is banned due to warning point accumulation? Is that the reason for the latest warning, does it show all warnings or does it state something else?
- Are the number of warnings or warning points visible to moderators in postbit? This would help a lot with identifying problematic users, which aids moderators in tailoring their actions to the user.
A feature request that has proven to be very very effective:
Force the user to read the rules again, after receiving a warning. Preferably with a timer on the rules page.
Alfa, although I see you have good intentions, I sense some overengineering there, and that could steer the feature to be a simple, easy to use thing, and could easily turn in an overdesigned, feature-creep feature instead.
1. The warnings are not a substitute for your regular communications. If you have a big issue, I think either the moderators would have to start a private conversation, or you would have a private forum where they can talk, or they can ping each other through IM. But certainly, I do not expect the warnings to be a substitute for that. I would, however suggest that, when creating the conversation it could aut0-include admins or maybe other mods...
2. In the same way that they see post content right now when it is deleted ... they can't. They wrote it, so they might remember the content. If they don't remember it, they can always send you a PM, right ? I don't see the need to make the warnings big and ugly with lots of information
3. Most probably "you received a lot of warnings" is enough for the ban reason. Someone could code in minutes a mod to display all the warnings in the banned message screen if you really wanted to do so .. I don't think there is a good solution for this. The banned screen could display the latest warning, but that's it. To tell you the truth, I don't see this as a big issue. They are banned and that's it, I don't like wasting my time with people that are out.
4. Already covered. It is not in the postbit, but click on the warning icon on the right and yes, you can see that information