Wildcat Media
Well-known member
We're having an Outlook/Hotmail issue at another forum that we're working through. I can relate.
Which SMTP provider do you use to send transactional emails?
- Thread starter Cromulent
- Start date
Chromaniac
Well-known member
had another soft bounce incident today but the mail was delivered after 15 or so minutes lol.
Suzanne O
Well-known member
It usually does this when it's full
Mr Lucky
Well-known member
I had a nice day spending an hour on aws ses trying to find the existing dns configuration for an existing domain. I didn’t succeed with anything beyond getting a headache.
Chromaniac
Well-known member
yeah ses is too complex for a simple requirement like this. i used ses for years and it worked fine. everytime i had to change some setting, i had relearn the whole thing again coz they kept on changing backend ui regularly. eventually, dumped them after an annoying thing. i moved hosting to a US based server. so i decided why not move the ses server to near that location as well. i applied. it was rejected. reason why? they said i had applied for it from another account in the past and this was a terms violation (something on that line). made no sense. i have used just one amazon account all my life. AND i had permission to send mails through SES at various locations i was approved over the past couple of years. i was just looking to switch servers to make email sending a teeny bit faster by bringing it closer to my host location. anyways. it worked out well in the end. paying a few cents every month using their painful payment gateway was something i no longer have to deal with.
Wildcat Media
Well-known member
Update--four days later, no response from AWS for my opened case regarding the account closure. I'm going to write it off as a lost cause. In the past when I was getting verified, I would at least get a response within 24 hours. I also get the feeling their "support" is offshored. I am not a fan of that; if you do business in a specific country, you should have a support center located in that country. Bezos has enough billions of dollars that he can afford it.
ZeptoMail is...OK. It passes the SPF/DKIM/DMARC gauntlet, yet any email related to Microsoft (Outlook, Hotmail, MSN) is being soft-bounced.
ZeptoMail claims to have a "high" reputation among recipients, but Microsoft doesn't seem to play nice with anyone these days. In fact, on the largest forum I run, many users with Microsoft-based email are not receiving them. So it's not just one instance.
ZeptoMail is...OK. It passes the SPF/DKIM/DMARC gauntlet, yet any email related to Microsoft (Outlook, Hotmail, MSN) is being soft-bounced.
ZeptoMail claims to have a "high" reputation among recipients, but Microsoft doesn't seem to play nice with anyone these days. In fact, on the largest forum I run, many users with Microsoft-based email are not receiving them. So it's not just one instance.
Alpha1
Well-known member
Keep in mind that Microsoft has its own sender IP/address reputation scoring system and if bounces are not correctly processed, this will quickly lead to email landing in spam boxes or being rejected completely. Thats what Microsoft seems to be communicating in this bounce message.
In my experience XF is not handling 70% of hard bounces, which leads to sender reputation issues. (I tested it on 300k addresses) This is why I reported the most urgent issues here:
xenforo.com
In my experience XF is not handling 70% of hard bounces, which leads to sender reputation issues. (I tested it on 300k addresses) This is why I reported the most urgent issues here:
bounce handling
xenforo.com
Last edited: