XF 2.3 Video Thumbnails are blank

[JaySee]

Ever since migrated to cloudflare r2 bucket my video thumbnails don't load. They are just blank. I tried to empty cache and rebuild thumbnails but no luck. Any solution to this?

 

[JaySee]

And its only on web browser they don't work it seems like.

 

[JaySee]

anyone have any suggestions?

 

[JaySee]

bump

 

[ekool]

The video thumbnails require ffmpeg installed on the host. I wonder if that process doesn't work if you are using R2 or off-site storage? The Xenforo developers need to chime in here I think. I don't use the r2 storage so unfortunately I can't help you.

 

[JaySee]

any solution?