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Vibrant Media tags erase templates?

Joshua

Active member
#1
I'm not sure how this could happen but when I add Vibrant Media in-image ad tags to footer or page_container_js_body templates it ERASES the entire template. Has anyone experienced anything like this before?
 

Jake Bunce

XenForo moderator
Staff member
#2
The content of the template is erased after you save it? It only happens when that specific ad code is present?

There is probably a server rule being triggered. Mod_security is a possibility. Truncated request vars are also typical of suhosin in PHP. You need to contact your host to track this down.
 

Brent W

Well-known member
#3
This has happened for me as well. I do not have Mod_security on my server. I find it only happens when you hit the save and reload option.
 

Jake Bunce

XenForo moderator
Staff member
#4
I find it only happens when you hit the save and reload option.
Save + Reload = JSON request
Save + Exit = POST request

I have seen servers that apply special rules to JSON requests, such as this guy:

http://xenforo.com/community/threads/editing-node-page-error.51308/#post-550657

Try it with javascript disabled which will cause it to use POST instead of JSON. I bet it will work.

This is still consistent with an overly restrictive server rule. My advice is still the same... contact your host.
 

Joshua

Active member
#5
Revisited this with the same Vibrant code. Used Save and Exit (POST) and it still happened. I will contact my host but I'm not too clear on the specifics and what they'll need to know to investigate further.