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VAT removal

Discussion in 'XenForo Pre-Sales Questions' started by flitigalisa, Aug 21, 2014.

  1. flitigalisa

    flitigalisa Active Member

    How do I buy a license for our company? Since Xenforo is a UK based company we should not pay VAT for getting it when purchasing it for a company based within the EU. How do you handle purchases like that?
  2. Liam W

    Liam W Well-Known Member

    You have to enter your VAT ID at purchase and then contact Ashley using the contact form.

  3. flitigalisa

    flitigalisa Active Member

    So there is a VAT-validator box then!?

    It's not really that clear on the purchase site where it only states "* Note all prices are ex VAT (20%). This will be added during checkout for EU customers."
  4. Liam W

    Liam W Well-Known Member

    There is a box for the VAT ID, but it is refunded after purchase, after a request is submitted to the contact form.
  5. Brogan

    Brogan XenForo Moderator Staff Member

    Just create a ticket and request a VAT refund.
    You will be refunded and your account will then be updated so future purchases are exclusive of VAT.
    Liam W and Jay like this.

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