Users who disallowed Email notification continue to receive them

[oloman]

Hello,

Even users disallow Email notification they continue to receive emails...

An idea?

Regards

 

[Digital Doctor]

Hello,
Even users disallow Email notification they continue to receive emails...
An idea?
Regards

Did you verify this ? ie. make a dummy user account and see if it is true ?
Was one thread the culprit ?
Is it a thread ?
How many users ?
Server error messages ?

 

[Paul B]

Moved to troubleshooting.

Please detail the steps taken and confirm whether the same steps performed here on XenForo.com result in the same issue.

If not, disable all add-ons and try again.

 

[Digital Doctor]

Even users disallow Email notification they continue to receive emails...
An idea?

Are they still watching the thread ?
http://xenforo.com/community/thread...emails-after-turning-notifications-off.18402/

Get them to UnWatch the thread.

 

[Jake Bunce]

See this post:

http://xenforo.com/community/threads/default-email-notification.18942/#post-244158

 

[oloman]

Thank you, I told them to look this page: http://xenforo.com/community/index.php?watched/threads/all
and to desactivate email.
wait and see