1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

XF 1.3 User staying logged in

Discussion in 'Troubleshooting and Problems' started by tommydamic68, Apr 16, 2014.

  1. tommydamic68

    tommydamic68 Well-Known Member

    I have a user (using an iPad) who says even when checking the "stay logged in" box they return a few hours later and are NOT logged in. Any thoughts? I do not use this feature and have not had another complaint from any other members.
  2. Brogan

    Brogan XenForo Moderator Staff Member

    I suspect it's a cookies issue on their iPad browser.
  3. AndyB

    AndyB Well-Known Member

    I suggest three things:

    1) Make sure you always force www or non-www using htaccess.

    2) Use the Remove Remember Me add-on:


    3) Ask the member to clear their cookies and data on their iPad.
  4. tommydamic68

    tommydamic68 Well-Known Member

    2.) what if they want to use the "stayed logged in" feature?
  5. AndyB

    AndyB Well-Known Member

    That would be the only option with that add-on. It's the same as clicking the checkbox, just that you don't have to remember to do that.
  6. tommydamic68

    tommydamic68 Well-Known Member

    Well then others who choose not to do so - will be forced?
    Last edited: Apr 16, 2014
  7. AndyB

    AndyB Well-Known Member


Share This Page