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XF 1.3 User staying logged in

tommydamic68

Well-known member
#1
I have a user (using an iPad) who says even when checking the "stay logged in" box they return a few hours later and are NOT logged in. Any thoughts? I do not use this feature and have not had another complaint from any other members.
 

AndyB

Well-known member
#3
I have a user (using an iPad) who says even when checking the "stay logged in" box they return a few hours later and are NOT logged in. Any thoughts? I do not use this feature and have not had another complaint from any other members.
I suggest three things:

1) Make sure you always force www or non-www using htaccess.

2) Use the Remove Remember Me add-on:

http://xenforo.com/community/resources/remove-remember-me.2444/

3) Ask the member to clear their cookies and data on their iPad.