XF 2.1 Two Step Verification

[Lavender.]

Hi there, one of my members is unable to access my forum because of the two step verification.
I have disabled it for her in my ACP and I told her to clear her cache, cookies and to log out then in again but she is still getting the message,

 

[Ozzy47]

Add this to the src/config.php file to temporarily disable TFA globally:

$config['enableTfa'] = false;

Then have the user disable TFA in their account, then remove that line from the config file.

 

[Lavender.]

Add this to the src/config.php file to temporarily disable TFA globally:

$config['enableTfa'] = false;

Then have the user disable TFA in their account, then remove that line from the config file.

where about is that please?

 

[Ozzy47]

That’s in your files you loaded to your server.

 

[RisteDimitrievski]

That config.file is located in:

$forum_root/src/config.php

And in bottom line you should add

$config['enableTfa'] = false;

 

[Paul B]

If the requirement for 2fa is set in the user group permissions, removing it at the member account level won't make any difference.