• This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn more.

XF 1.1 Trouble uploading images and changing avatars


Active member
We had to restore a backup from June 15th 2012 last night due to sub-par server experience and now we have a few issues floating around.

1. we cannot change/adjust avatars, there is NO ERROR they just do not change... they don't load, etc

2. when trying to upload any images (especially for my front page banner rotation), I get this error:

Any suggestions?

Jake Bunce

XenForo moderator
Staff member
That is an undefined upload error. It could be anything.

Is there anything in the log?

Admin CP -> Tools -> Server Error Log

Check the permissions for data and internal_data. Both directories and their contents need to be writable (chmod 777).

Also, what image library are you using?

Admin CP -> Home -> Options -> Attachments -> Default Image Processor

Try a different library if available.