XF 1.1 Trouble installing addons.

[seneca]

I'm having problems getting TaigaChat installed. From "Install New Add On" I click browse and find addon-TaigaChat.xml, hit "install" and I get

"The files associated with this add-on could not be found. Please upload them and try again."

I've uploaded twice.

I've successfully installed a different addon, though I can't remember how I did it. Beginner's luck? And there's something else I'm having the same problems with.

 

[principia]

did you uploaded the files via ftp to your server?

 

[Andrej]

Did you upload contents of upload folder to forum root through FTP or File Manager?

 

[seneca]

Yup, through filezilla, forum root? I stuck it in the xenforo folder?

 

[Andrej]

Yup, through filezilla, forum root? I stuck it in the xenforo folder?

Did you upload the contents of the "Upload" folder? You need to open the Upload directory in the .zip, select all files in there and drag & drop to FTP.

 

[Andrej]

 

[seneca]

Ok, did that, still can't get it.

 

[Andrej]

Is there a possibility you could Private Message me your FTP details? I would like to check on this.

 

[seneca]

I still need help. Andrej reuploaded for me and I tried again. Same thing.

 

[borbole]

I still need help. Andrej reuploaded for me and I tried again. Same thing.

You should upload the add ons folder preserving the structure aqnd then import the xml folder.

What error/s are you getting?

 

[Andrej]

You should upload the add ons folder preserving the structure aqnd then import the xml folder.

What error/s are you getting?

The first post pretty much says it:

"The files associated with this add-on could not be found. Please upload them and try again."

And the add-ons folders are preserving the structure, as I uploaded them like I would always do. I checked up on the FTP, and the files structure seems to be okay.

 

[borbole]

The first post pretty much says it:


And the add-ons folders are preserving the structure, as I uploaded them like I would always do. I checked up on the FTP, and the files structure seems to be okay.

Maybe it is a problem with that particular add on then. It would be better if you guys reported this at its thread.

 

[seneca]

Maybe it is a problem with that particular add on then. It would be better if you guys reported this at its thread.

I did. I'm getting ignored over there.

 

[Digital Doctor]

I'm having problems getting TaigaChat installed

I've successfully installed a different addon

move to TaigaChat thread ?

 

[seneca]

move to TaigaChat thread ?

Like I said, I had posted there earlier and was getting ignored. Andrej uploaded from his, which is working fine for him, and I'm having trouble with Forumrunner also, so I'm thinking this is operator error and not any issue with the add on.