Fixed Threads started by report to a forum do not automatically get watched by the OP

Mr Lucky

Mr Lucky

Well-known member
Affected version
2.2
Normally when your preferences are set to Content Options: Automatically watch content you create… then as soon as the thread is created, the OP is watching the thread and of course notified of replies.

However this doesn't work when reports go to a forum and a thread is created by a user report, the reporter is not automatically set to watch, even though they are the thread starter.

You might think this doesn't matter because in a lot of cases admins would have set the report forum to private (admins and mods only) however this is by no means obligatory.

We have it set so the report forum and its content is viewable, and permissions allow users to view their own threads. This is great because it allows mods to have a dialogue with the user who has reported. However I've only just found out that the reporter doesn't get notified of our replies, which explains why we weren't getting many responses to our replies.

Is it possible this is not a bug but an undocumented feature? I can't see how, because it is just a thread (albeit automatically triggered by a report) and the thread starter should be watching it if that is how their preferences are set.

The workaround now is to mention or quote the OP, however they won't get email notifications (without an addon to do so).
 
I use DMs if I need to further communicate with the user who submitted a report.
Wouldn't like the user notification option to be a default for such threads.
 
BikeGremlin said:
Wouldn't like the user notification option to be a default for such threads.
Click to expand...
I'm not trying to say that members who don't have access to the report forum should get notifications.

All you need do to stop them getting notifications is make sure they are not able to see the threads, ie it's a mod/admin only forum, and they won't get notifications.

That's the way permissions work. But if they do have permissions then they should get notifications for replies to threads they started by report.
 
Thank you for reporting this issue, it has now been resolved. We are aiming to include any changes that have been made in a future XF release (2.3.1).

Change log:
If a user can see the thread created by a report, respect their auto watch preference
Click to expand...
There may be a delay before changes are rolled out to the XenForo Community.
 
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