I purchased Xenforo 4 hours ago and am having problems logging into my account. The forgot email system doesn't work and support isn't replying. I moved from phpbb because I felt a paid system would offer better support, but if nobody can help me with something so simple as recovering a password in a timely manner it's making me pretty nervous as to whether I made the right choice.
Is this usual for Xenforo support or is today an anomaly?
Edit: Seems this topic has been moved and I cant reply... the issue is getting into the admin area to download the software. I am aware that is a separate login to the forum
Edit2: Still can't reply... nothing in spam folder
Edit3: Beerforo... I didn't mix up emails... just said my forum email is apple and the one I registered with is *@hotmail... which I recieved my invoice on and is what I used on the forgotten password form
Is this usual for Xenforo support or is today an anomaly?
Edit: Seems this topic has been moved and I cant reply... the issue is getting into the admin area to download the software. I am aware that is a separate login to the forum
Edit2: Still can't reply... nothing in spam folder
Edit3: Beerforo... I didn't mix up emails... just said my forum email is apple and the one I registered with is *@hotmail... which I recieved my invoice on and is what I used on the forgotten password form
Last edited:
