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XF 1.2 Strange issue with Conversations

Discussion in 'Troubleshooting and Problems' started by Ark Royal, Jan 20, 2014.

  1. Ark Royal

    Ark Royal Active Member

    Evening All,

    I am experiencing a very strange issue with 2 of my members accounts.
    Whenever they start or take part in a conversation I get sent an email from the forum with the details of the conversation as if I was taking part in it when I am not.

    How can I stop this happening?
  2. Jake Bunce

    Jake Bunce XenForo Moderator Staff Member

    Your users are probably confused about the PM system and are replying to the notification emails (which would be sent to your webmaster email). Tell your users not to reply to the notification emails. The purpose of those emails is to notify, after which they are expected to visit the forum (or click the link in the email) to respond through the forum, not via email.
  3. Jeremy

    Jeremy XenForo Moderator Staff Member

    It may also be a bounced email that is coming to your email. I would verify that the emails function correctly.
  4. Ark Royal

    Ark Royal Active Member

    Thanks guys.
    Looking more closely I think Jake has hit the nail on the head.

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