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XF 1.2 Strange issue with Conversations

Ark Royal

Active member
#1
Evening All,

I am experiencing a very strange issue with 2 of my members accounts.
Whenever they start or take part in a conversation I get sent an email from the forum with the details of the conversation as if I was taking part in it when I am not.

How can I stop this happening?
 

Jake Bunce

XenForo moderator
Staff member
#2
Your users are probably confused about the PM system and are replying to the notification emails (which would be sent to your webmaster email). Tell your users not to reply to the notification emails. The purpose of those emails is to notify, after which they are expected to visit the forum (or click the link in the email) to respond through the forum, not via email.