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Discussion in 'Troubleshooting and Problems' started by bart, Mar 19, 2013.

  1. bart

    bart Active Member

    I have registered on about 4 or 5 sites that run xenforo and on every one of them, the registration-email is put into the spam-folder. I use gmail.

    This seems to be something with xenforo? Do other people have this issue?
    erich37 likes this.
  2. erich37

    erich37 Well-Known Member

  3. tenants

    tenants Well-Known Member

    It's often more to do with the host (or the email server) and how the email application (for instance hotmail/gmail) is detecting you as spam

    If the forum is on a shared host, and other people on that host are spaming... then the email application will likely detect the forum emails as spam

    There are a few email black lists you can check, do a look up to get the ip address of the forum, then use that IP address to check if they are black listed:


    You can also do a reverse ip domain look up to find all the sites that are on the same server (to see if there are any possible "blackhat"/spam sites)


    Also, read this:
    Dealing with spam filters (By Jake Bunce)
  4. bart

    bart Active Member

    I'm sorry, I don't have this problem myself (i have someone lookin after that). But even mail from xenforo itself (about replies on the forum) got into the spam at first. So maybe there is also something in the makeup of the email?
    erich37 likes this.
  5. tenants

    tenants Well-Known Member

    I've personally never seen the point of getting emails from forums (at least not frequent emails).

    Using them as a registration/confirmation step certainly does not stop any type of spam bot (for many years now),
    and they can really fill up your inbox if you're watching threads

    I think the only time they are useful is if you really want to be prompted when some one has answered a thread (and it takes many weeks to get an answer from a forum you don't visit very often)

    I haven't received any emails from XenForo in my spam folder (hotmail), but before I turned off "receive email notifications of replies" I did get many thousand in my inbox (which is annoying to go through and delete all of them).
  6. Biker

    Biker Well-Known Member

    It's not so much the makeup of the mail, but the recipient themselves. It doesn't take very many individuals to mark something as spam to their provider. I've had it happen to my site, and I'm always after Microsoft to get the domain removed from their stinking list.
    tenants likes this.

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