Spam cleaner error

[htdesignz]

I use spam cleaner on an user and got this. How can I fix it?
The following error occurred:

The server did not respond in time. Please try again.

 

[Paul B]

It's a known problem due to timing out.

Run it again and it should complete the action.

 

[htdesignz]

I tried to run it several times but it didn't work