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Some people cannot see all of my navigation tabs:

Discussion in 'Troubleshooting and Problems' started by CritiKiL, Mar 18, 2012.

  1. CritiKiL

    CritiKiL Active Member

    Only a handfull of the many people who 'see whats there' are not seeing what's there! I have INTEL, FORUM, ROSTER, TEAMS, MEDIA and etc. yet some people only see:


    Here is my site: http://sck-mobile.com/community, can someone tell me why 'those few' are not seeing what is actually there?
  2. Jake Bunce

    Jake Bunce XenForo Moderator Staff Member

    Probably the permissions. Check the permissions for your groups:

    Admin CP -> Users -> List User Groups -> [click a group]

    For example, the Roster and Media tabs are for XenStaff and XenMedio addons which I think both have permissions in the usergroups.
  3. CritiKiL

    CritiKiL Active Member

    Nah, that's not it because there are people in the same group that have no problems. Plus, I just put him in the same group as myself (highest level) just to see, and he still gets the same issue ;-( Thanks Jake, but it appears that it's his computer maybe? I've exhausted all other variables just about...
  4. Russ

    Russ Well-Known Member

    Are they newer? Has he tried a hard refresh, like Ctrl-F5 by chance?
  5. CritiKiL

    CritiKiL Active Member

    I asked him to do that and refresh his browser cache an clear his history but he's not very good with doing stuff like that.
  6. Shelley

    Shelley Well-Known Member

    Have you asked him to check in another browser to confirm/eliminate it's a cache issue?
  7. CritiKiL

    CritiKiL Active Member

    Yes I have. He says he gets the same in Chrome as he does in Safari.
  8. Jake Bunce

    Jake Bunce XenForo Moderator Staff Member

    Try testing his permissions:

    Admin CP -> Users -> Test Permissions

    Are you able to reproduce the problem?
  9. mrGTB

    mrGTB Well-Known Member

    Bit off topic, but want to say great looking forum you have there.

    By the way, just got this after browser froze viewing site. I do use ABP ads blocker, not sure if that may have caused it, as it was actively running when viewing your forum.

  10. mmoore5553

    mmoore5553 Well-Known Member

    Crit it might be the way you have your menu. I know i had a lot in my menu and some people had zoom on and was unable to see everything. I moved the login to the top to make it all show up. I am not sure if that is the problem or not.

    Just something you might check. Or it is just permissions on the tabs.

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